November 2006 (Medialink) – Self-service kiosks have been a blessing for many airline passengers (and counter personnel). Now, the convenience of check-in kiosks comes to the rental car industry. Rental car customers can expect their check-in time to be cut in half when compared to average counter check-in times, with the new touch-screen kiosks that will be implemented at Alamo Rent A Car locations throughout the United States.

In an industry first, the Alamo kiosks will allow any customer with a valid driver’s license, major credit card and an existing reservation to skip the rental counter and check-in directly at the kiosk. After a customer agrees to the terms and conditions, a receipt-sized rental agreement is printed and the customer is directed to his or her rental car on the lot. At the exit booth, the customer simply shows the booth agent his or her rental agreement and drives away.

The kiosks will also allow the customer to review rental information; upgrade to a larger car class; add additional drivers; and purchase option items – such as a car seat, GPS unit, Collision Damage Waiver (CDW), and Pre Pay Gasoline. By next summer, Alamo expects to have nearly 80 rental locations outfitted with the new kiosks.

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Produced for Alamo Rent A Car

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Tags: cars, Consumers, Rental, Savers, Time, Travel

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